Coronavirus Update - As of Thursday 19 March, LGBT Foundation has temporarily shifted to become a remote service delivery charity due to the coronavirus pandemic. This means that all our face-to-face services will be suspended until further notice. You can find out more about the remote services available here. Our helpline is now running extended hours through the week and over the weekends to provide emotional support, brief advice, and signposting. Our new opening hours are 9am-9pm Monday to Friday, and 10am-6pm on Saturday and Sunday.
About the Helpline
Our helpline provides thousands of hours of support and advice to thousands of people every year, many who feel like they have nowhere else to turn. The helpline has been running for 45 years, and is staffed by a team of dedicated staff and volunteer operators all of whom receive extensive training and support.
Is there something on your mind?
We are here to offer support and advice on a range of topics. Our service is non-judgement, and we are here to talk through whatever is on your mind.
- Struggling with your mental health?
- Feeling lonely or isolated?
- Thinking about coming out?
- Questioning your gender identity?
- Want some information about sexual health or where to find sexual health testing?
- Being harassed at work because of your sexual orientation or gender identity?
- Need to report a hate crime?
- Want to know about our services or what support is available in your local area?
We understand how anxious you might feel reaching out for support. When you call, you will find someone on the other end of the line with a friendly voice and a listening ear.
Call us on 0345 3 30 30 30 or email firstname.lastname@example.org
The helpline is open
Weekdays - 9am until 9pm
Weekends - 10am until 6pm
You can email the helpline anytime at email@example.com and we will reply to you within 10 working days.
Despite our hours being extended we are aware that you may be experiencing crisis, if you are then please make use of the following information:
Samaritans (24 hours a day)
Phone: 116 123
Saneline (6pm-11pm every day of the year)
Phone: 0300 304 7000
The Gateway Service (9am-7pm)
Phone: 0161 882 2400
Childline (for young people up to 19)
If you feel you or someone else is in immediate danger, please call 999.
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