Job Opportunities

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Find out about the latest job vacancies with the LGBT Foundation

LGBT Foundation is a Disability Confident Committed Employer and is an Investors in People accredited organisation. We welcome applications from everyone irrespective of sex, sexual orientation, gender identity, ethnicity, faith and religion, disability and age, but, as ethnic minority groups, members of the trans community and religious and faith groups are currently under-represented across the organisation, we would encourage applications from members of these groups. Appointment will be based on merit alone.

Indigo Gender Service Manager

The Indigo Service Manager will ensure that all activity within the service aligns with the mission and values of Indigo Gender Service. They will ensure that all patients have equitable access to the service and lead on liaising with Indigo’s various premises and delivery locations throughout Greater Manchester (GM)


UPDATE - CLOSING DATE 7th October 2020 - 9am


Indigo Gender Service Manager

Indigo Gender Service, a new NHS adult gender service pilot, will be launching in Greater Manchester later this year. Indigo will provide the services offered by the seven existing gender identity clinics, but in a non-specialised and primary care setting. This service is a collaborative approach, setting the national standard for a pioneering, localised and person centred primary care led partnership that enables trans, non-binary and gender variant people to reach their full potential. For further information about Indigo, please see the announcement about the service here.

The Indigo Service Manager will ensure that all activity within the service aligns with the mission and values of Indigo Gender Service. They will ensure that all patients have equitable access to the service and lead on liaising with Indigo’s various premises and delivery locations throughout Greater Manchester (GM).

We particularly welcome applicants who identify as Black, Asian and Minority Ethnic (BAME), trans and/or older (50+) as colleagues from these backgrounds are currently underrepresented in our organisation.

* Trans is an umbrella and inclusive term used to describe people whose gender identity differs in some way from that which they were assigned at birth; including non-binary people, people who cross dress, and those who partially or incompletely identify with their sex assigned at birth.

We are open to flexible home working if you are using gender identity services and therefore have regular appointments.

Salary: £32,702 (+10% Pension)

Hours: 37hrs

Special Terms: 2 years fixed term (with potential to extend subject to contract)

Accountable to: Asst. Director of Services (LGBT Foundation)

Accountable for: Care Navigator Supervisors

Your responsibilities will include:

  1. To manage the daily operations of Indigo Gender Service
  • Work with Indigo’s clinical and non-clinical leads to ensure the service is consistently performing to funder requirements and organisational KPIs.
  • Ensure services are delivered to a high standard by developing, implementing and monitoring delivery plans.
  • Provide oversight for the Care Navigator Programme, including budget management and line management for the Care Navigator Supervisor.
  • Ensure that Indigo’s staff and volunteers have a clear sense of the organisation’s vision, priorities and delivery models.
  • Ensure that all premises utilised by Indigo Gender Service are accessible and meet the needs of patients.
  • Support agile working across the service and ensure that IT infrastructure meets the needs of the service and its patients.
  • Oversee the staffing of Indigo’s delivery locations and helpline to ensure coverage from clinical and non-clinical staff.

  1. Support the Clinical Director to ensure the safety of Indigo Gender Service’s patients
  • Ensure that Safeguarding policies, procedures and systems are in place and reviewed regularly.
  • Develop, implement and review service delivery guidelines to ensure services are delivered to the highest possible standard.
  • Work with the Assistant Director of Services at LGBT Foundation to oversee the implementation of clinical governance and recommended working practices where required.
  • Ensure that appropriate risk assessments have been carried out where required.
  • Ensure all staff employed by Indigo have appropriate and ongoing training and have cultural competence to work with trans and non-binary people.

  1. To lead on co-production and community involvement for Indigo Gender Service
  • To ensure that Indigo is accountable to GM’s diverse trans communities.
  • To facilitate the Patient Advisory Group and regular coproduction events with trans communities, including around meeting the needs of patients experiencing multiple marginalisation such as disabled and Black, Asian and Minority Ethnic (BAME) trans and non-binary people.
  • Support the Non-Exec Chair with Lived Experience to embed the value of lived experience at Board level and throughout Indigo Gender Service as a whole.
  • To produce an annual community report and disseminate it to trans communities through a wide range of channels.
  • Inspire colleagues working in health and social care and the voluntary and community sector to reflect on their service delivery and deliver inclusive services to trans and non-binary people.
  • Work collaboratively with trans communities and organisations in the delivery localities, tracking the impact of the service on GM’s diverse trans communities.

  1. To support the development of the Trans Heath Service
  • Develop and maintain excellent relationships with partners including the linked Gender Dysphoria Clinic (GDC) ensuring successful integration of the service across GM and nationally.
  • Represent Indigo Gender Service at conferences and events, and participate in campaigns to publicise and raise awareness of the service.
  • To be committed to continuing professional development, to participate in reflective practice and continuous learning, and share good practice.

Please contact us for an informal chat about this post. We understand that working for an LGBT organisation could impact on your identity, community and/or culture. If you would like to discuss this or any aspect of the role further, please contact Charlotte Cooke on 0345 3 30 30 30

Closing date: 7th October 2020 – 9am

Interviews: TBC

Benefit to working for LGBT Foundation

  • Generous leave allowance (25 days annual leave (rising to 30 days after 5 years’ service)
  • Sector leading 10% employers’ contributory pension
  • Your birthday as a day’s leave
  • Staff counselling scheme
  • Cycle to Work Scheme
  • Season Ticket Loan
  • Office ‘buddy’ scheme for all new starters
  • Free annual flu jab
  • Staff social budget
  • Dedicated training budget for each member of staff and support with Personal Development Plans
  • Flexible working to support a healthy work/life balance (including time off in lieu and flexi-time)
  • Relaxed dress code
  • Discounts on wellbeing treatments at MMU

To download a recruitment pack, and receive a copy of the full job description please visit our website: www.lgbt.foundation/jobs or email: recruitment@lgbt.foundation

LGBT Foundation is part of the Disability Confident Scheme and is an Investors in People accredited organisation.

Appointment will be based on merit alone.

Equal Opps Form (0.1MB) Job Application 2 (0.1MB) Job Application 1 (0.8MB) Job Description (0.1MB) Job Advert (0.1MB)

Closing Date: Wednesday 7th October 2020 Interview Date: Not specified

Pride in Practice Business Development Manager

LGBT Foundation is looking for a Business Development Manager to continue the sustainable expansion of the successful Pride in Practice programme and support the continued development of our training offer


Pride in Practice Business Development Manager

Pride in Practice is a quality assurance and social prescribing programme for primary care that strengthens and develops service providers’ relationships with their lesbian, gay, bisexual and trans* (LGBT) patients within their local communities.

The successful candidate will be responsible for the project management of Pride in Practice in Greater London and will provide line-management to the Business Development Co-ordinator. You will work as part of a team of enthusiastic and dedicated account managers who work with primary care providers and organisations nationally to ensure delivery of Pride in Practice.

We particularly welcome applicants who identify as Black, Asian and Minority Ethnic (BAME), trans and/or older (50+) as colleagues from these backgrounds are currently underrepresented in our organisation.

* Trans is an umbrella and inclusive term used to describe people whose gender identity differs in some way from that which they were assigned at birth; including non-binary people, people who cross dress, and those who partially or incompletely identify with their sex assigned at birth.

We are open to flexible home working if you are using gender identity services and therefore have regular appointments.

Job Title:Pride in Practice Business Development Manager

Salary: £30,212 (+10% Pension)

Hours: 37 per week

Special Terms: Fixed term until March 31st 2021 (continuation subject to funding)

Accountable to: Assistant Director of Inclusion

Your responsibilities will include:

  • Project manage Pride in Practice in Greater London.
  • Seek and pursue opportunities to expand Pride in Practice into new sectors and localities and to further develop the Pride in Practice model.
  • Develop and maintain excellent relationships with partners, ensuring the success of the programme.
  • Collect and monitor data to evaluate the impact and potential of the project.
  • Provide a professional account management service to primary care services.
  • Deliver presentations and training sessions to clinicians, commissioners, and wider stakeholders.
  • Inspire organisations to reflect on their service delivery and implement Pride in Practice’s best practice model for inclusive service delivery to LGBT people.

Please contact us for an informal chat about this post. We understand that working for an LGBT organisation could impact on your identity, community and/or culture. If you would like to discuss this or any aspect of the role further, please contact Laurence Webb on 0345 3 30 30 30

Closing date: 9am Thursday 15th October

Interviews: Wednesday 21st October

Benefit to working for LGBT Foundation

  • Generous leave allowance (25 days annual leave (rising to 30 days after 5 years’ service)
  • Sector leading 10% employers’ contributory pension
  • Your birthday as a day’s leave
  • Staff counselling scheme
  • Cycle to Work Scheme
  • Season Ticket Loan
  • Office ‘buddy’ scheme for all new starters
  • Free annual flu jab
  • Staff social budget
  • Dedicated training budget for each member of staff and support with Personal Development Plans
  • Flexible working to support a healthy work/life balance (including time off in lieu and flexi-time)
  • Relaxed dress code

To download a recruitment pack, and receive a copy of the full job description please visit our website: www.lgbt.foundation/jobs or email: recruitment@lgbt.foundation

LGBT Foundation is part of the Disability Confident Scheme and is an Investors in People accredited organisation.

Appointment will be based on merit alone.

Job Application 1 (1.1MB) Job Application 2 (0.3MB) Equal Opps Form (0.1MB) Job Description (0.3MB)

Closing Date: Wednesday 14th October 2020 Interview Date: Wednesday 21th October 2020 00:00

Indigo Gender Service Care Navigator Supervisor

The Care Navigator Supervisor will oversee a coordinated approach of essential practical support, non-clinical advice and advocacy to individuals who are accessing or wishing to access the service


Care Navigator Supervisor

Indigo Gender Service, a new NHS adult gender service pilot, will be launching in Greater Manchester later this year. Indigo will provide the services offered by the seven existing gender identity clinics, but in a non-specialised and primary care setting. This service is a collaborative approach, setting the national standard for a pioneering, localised and person centred primary care led partnership that enables trans, non-binary and gender variant people to reach their full potential. For further information about Indigo, please see the announcement about the service here.

The Care Navigator Supervisor will oversee a coordinated approach of essential practical support, non-clinical advice and advocacy to individuals who are accessing or wishing to access the service. The Care Navigator Supervisor will ensure that all administration undertaken by Care Navigators takes a consistent, empathetic and trans-affirmative approach throughout the service.

We particularly welcome applicants who identify as Black, Asian and Minority Ethnic (BAME), trans and/or older (50+) as colleagues from these backgrounds are currently underrepresented in our organisation.

* Trans is an umbrella and inclusive term used to describe people whose gender identity differs in some way from that which they were assigned at birth; including non-binary people, people who cross dress, and those who partially or incompletely identify with their sex assigned at birth.

We are open to flexible home working if you are using gender identity services and therefore have regular appointments.

Salary:£26,855 (+10% Pension)

Hours:37hrs

Special Terms: 2 years fixed term (with potential to extend subject to contract)

Accountable to: Indigo Gender Service Manager (LGBT Foundation)

Accountable for: Care Navigators x6

Your responsibilities will include:

  1. To co-ordinate the Care Navigator programme for Indigo Gender Service
  • To provide line management for the Care Navigators
  • To act as safeguarding lead for the Care Navigator programme
  • To ensure that all Care Navigators have regular clinical supervision
  • To work closely with the Indigo Gender Service Manager to ensure that all premises utilised by Indigo Gender Service are accessible and meet the needs of patients
  1. To manage a case load and deliver an effective navigation service
  • To deliver a high quality service to provide seamless and accessible pathways of practical, emotional and social support for trans and non-binary people.
  • To communicate with patients of Indigo Gender Service in person and by phone, including travelling within the 10 boroughs of GM to meet patients at a convenient and comfortable location for them.
  • To manage a caseload of individuals, acting as their point of contact and ensuring that there are regular reviews, that progress is being made and that each individual’s goals are being met.
  • To communicate with people accessing Indigo Gender Service with a high degree of empathy, understanding, diplomacy, honesty and integrity.
  • To support self-management, by signposting patients to appropriate information and resources.
  • To understand safeguarding principles and apply them to work undertaken with patients.
  1. To provide administration for Indigo Gender Service
  • To provide administrative support to the clinical team, ensuring information is up to date.
  • To be responsible for appointment bookings, changes and cancellations.
  • To ensure connectivity between the patient-facing aspects of Indigo Gender Service and the service’s back office functionality.
  • To facilitate, coordinate and follow-up referrals to treatment and support services, including to voluntary and community organisations and other agencies.
  • To support patients by answering calls to Indigo Gender Service’s patient helpline.

  1. To support the development of the Trans Heath Service
  • To work with other organisations including NHS and voluntary sector groups and providers to consider how people from marginalised groups and who may experience barriers (e.g. disabled people, those who do not speak English as a first language) can best be supported to access and navigate services.
  • To build and maintain a good understanding of Indigo Gender Service and the support available to trans and non-binary people in Greater Manchester.
  • To be an advocate for the service, participating in campaigns to publicise and raise awareness of the service.
  • To build and maintain strong working relationships with both external and internal partners, participate in effective team work and develop good relationships with local organisations.
  • To provide an exemplary standard of support, deliver practical solutions and improve quality of life.
  • To regularly engage in co-production and to ensure that trans and non-binary people have continuous opportunities to give feedback and contribute to the development of the service
  • To be committed to continuing professional development, to participate in reflective practice and continuous learning, and share good practice.
  • To provide advocacy and liaison between Indigo Gender Service and patients GPs.

Please contact us for an informal chat about this post. We understand that working for an LGBT organisation could impact on your identity, community and/or culture. If you would like to discuss this or any aspect of the role further, please contact Charlotte Cooke on 0345 3 30 30 30

Closing date: 21st October 2020 – 9am

Interviews: TBC

Benefit to working for LGBT Foundation

  • Generous leave allowance (25 days annual leave (rising to 30 days after 5 years’ service)
  • Sector leading 10% employers’ contributory pension
  • Your birthday as a day’s leave
  • Staff counselling scheme
  • Cycle to Work Scheme
  • Season Ticket Loan
  • Office ‘buddy’ scheme for all new starters
  • Free annual flu jab
  • Staff social budget
  • Dedicated training budget for each member of staff and support with Personal Development Plans
  • Flexible working to support a healthy work/life balance (including time off in lieu and flexi-time)
  • Relaxed dress code
  • Discounts on wellbeing treatments at MMU

To download a recruitment pack, and receive a copy of the full job description please visit our website: www.lgbt.foundation/jobs or email: recruitment@lgbt.foundation

LGBT Foundation is part of the Disability Confident Scheme and is an Investors in People accredited organisation.

Appointment will be based on merit alone.

Job Advert (0.1MB) Equal Opps Form (0.1MB) Job Application 1 (0.8MB) Job Application 2 (0.1MB) Job Description (0.1MB)

Closing Date: Tuesday 20th October 2020 Interview Date: Not specified

Indigo Gender Service Care Navigator (6 posts)

The Care Navigator is a duel aspect role. Care Navigators will provide a coordinated approach of essential practical support, non-clinical advice and advocacy to individuals who are accessing or wishing to access the service. Care Navigators will also undertake administration for the service to ensure a consistent, empathetic and trans-affirmative approach throughout the service that is informed by the needs and experiences of trans and non-binary people


Care Navigator x6

Indigo Gender Service, a new NHS adult gender service pilot, will be launching in Greater Manchester later this year. Indigo will provide the services offered by the seven existing gender identity clinics, but in a non-specialised and primary care setting. This service is a collaborative approach, setting the national standard for a pioneering, localised and person centred primary care led partnership that enables trans, non-binary and gender variant people to reach their full potential. For further information about Indigo, please see the announcement about the service here.

The Care Navigator is a duel aspect role. Care Navigators will provide a coordinated approach of essential practical support, non-clinical advice and advocacy to individuals who are accessing or wishing to access the service. Care Navigators will also undertake administration for the service to ensure a consistent, empathetic and trans-affirmative approach throughout the service that is informed by the needs and experiences of trans and non-binary people.

This is a pivotal role in providing support and signposting for trans and non-binary people accessing Indigo Gender Service. The post-holders will work across Greater Manchester (GM), and be based at and employed by LGBT Foundation but predominantly work in GM localities across the region. Main accountabilities will include:

  1. To manage a case load and deliver an effective navigation service
  1. To provide administration for Indigo Gender Service
  1. To support the development of the Trans Heath Service

We particularly welcome applicants who identify as Black, Asian and Minority Ethnic (BAME), trans and/or older (50+) as colleagues from these backgrounds are currently underrepresented in our organisation.

* Trans is an umbrella and inclusive term used to describe people whose gender identity differs in some way from that which they were assigned at birth; including non-binary people, people who cross dress, and those who partially or incompletely identify with their sex assigned at birth.

We are open to flexible home working if you are using gender identity services and therefore have regular appointments.

Salary:£23,823 (10% Pension)

Hours:37hrs

Special Terms: 2 years fixed term (with potential to extend subject to contract)

Accountable to: Care Navigator Supervisor (LGBT Foundation)

Your responsibilities will include:

  1. To manage a case load and deliver an effective navigation service
  • To deliver a high quality service to provide seamless and accessible pathways of practical, emotional and social support for trans and non-binary people.
  • To communicate with patients of Indigo Gender Service in person and by phone, including travelling within the 10 boroughs of GM to meet patients at a convenient and comfortable location for them.
  • To manage a caseload of individuals, acting as their point of contact and ensuring that there are regular reviews, that progress is being made and that each individual’s goals are being met.
  • To communicate with people accessing Indigo Gender Service with a high degree of empathy, understanding, diplomacy, honesty and integrity.
  • To support self-management, by signposting patients to appropriate information and resources.
  • To understand safeguarding principles and apply them to work undertaken with patients.
  1. To provide administration for Indigo Gender Service
  • To provide administrative support to the clinical team, ensuring information is up to date.
  • To be responsible for appointment bookings, changes and cancellations.
  • To ensure connectivity between the patient-facing aspects of Indigo Gender Service and the service’s back office functionality.
  • To facilitate, coordinate and follow-up referrals to treatment and support services, including to voluntary and community organisations and other agencies.
  • To support patients by answering calls to Indigo Gender Service’s patient helpline.
  1. To support the development of the Trans Heath Service
  • To work with other organisations including NHS and voluntary sector groups and providers to consider how people from marginalised groups and who may experience barriers (e.g. disabled people, those who do not speak English as a first language) can best be supported to access and navigate services.
  • To build and maintain a good understanding of Indigo Gender Service and the support available to trans and non-binary people in Greater Manchester.
  • To be an advocate for the service, participating in campaigns to publicise and raise awareness of the service.
  • To build and maintain strong working relationships with both external and internal partners, participate in effective team work and develop good relationships with local organisations.
  • To provide an exemplary standard of support, deliver practical solutions and improve quality of life.
  • To regularly engage in co-production and to ensure that trans and non-binary people have continuous opportunities to give feedback and contribute to the development of the service
  • To be committed to continuing professional development, to participate in reflective practice and continuous learning, and share good practice.
  • To provide advocacy and liaison between Indigo Gender Service and patients GPs.

Please contact us for an informal chat about this post. We understand that working for an LGBT organisation could impact on your identity, community and/or culture. If you would like to discuss this or any aspect of the role further, please contact Simon Baker at recruitment@lgbt.foundation

Closing date: 21st October 2020 – 9am

Interviews: TBC

Benefit to working for LGBT Foundation

  • Generous leave allowance (25 days annual leave (rising to 30 days after 5 years’ service)
  • Sector leading 10% employers’ contributory pension
  • Your birthday as a day’s leave
  • Staff counselling scheme
  • Cycle to Work Scheme
  • Season Ticket Loan
  • Office ‘buddy’ scheme for all new starters
  • Free annual flu jab
  • Staff social budget
  • Dedicated training budget for each member of staff and support with Personal Development Plans
  • Flexible working to support a healthy work/life balance (including time off in lieu and flexi-time)
  • Relaxed dress code
  • Discounts on wellbeing treatments at MMU

To download a recruitment pack, and receive a copy of the full job description please visit our website: www.lgbt.foundation/jobs or email: recruitment@lgbt.foundation

LGBT Foundation is part of the Disability Confident Scheme and is an Investors in People accredited organisation.

Appointment will be based on merit alone.

Job Advert (0.1MB) Equal Opps Form (0.1MB) Job Application 1 (0.8MB) Job Application 2 (0.1MB) Job Description (0.1MB)

Closing Date: Tuesday 20th October 2020 Interview Date: Not specified

LGBT Foundation Trustee

APPLICATIONS NOW OPEN - Apply now to be a Trustee at LGBT Foundation


Are you ready for a new challenge, where you can make a real difference by helping one of the most exciting charities in the country to continue its life-saving, life-affirming work?

We’re recruiting new board members. At LGBT Foundation we believe in a fair and equal society where all lesbian, gay, bi and trans people can achieve their full potential. We campaign for equality and deliver a huge range of vital services to LGBT people.

We are seeking people who can help us drive forward the vision of LGBT Foundation over the coming years. We’re looking for people who are passionate about LGBT rights and want to join us on our journey of achieving equality, promoting safety and encouraging wellbeing.

We want to increase trans representation on the board. Many folks in these communities often feel marginalised and alone, from those outside the LGBT community, and even from within.

We have some significant developments and opportunities that we need strong representation from our trans siblings to make sure it's as brilliant as it should be including our new service the Indigo Gender Service which is a localised and person-centred primary care led partnership that sets the national standard and enables trans, non-binary and gender variant people to reach their full potential.

We are also looking to have the right skills on the board, so if you have experience in accountancy, sales or income generation, housing or political understanding, then please consider applying. However, if you don’t have these specific skills please don’t rule yourself out.

Trustees are responsible for the governance and strategic direction of the charity, and there are certain roles and responsibilities that all trustees will be required to undertake. Being a trustee is a voluntary role, but we do pay reasonable travel and subsistence expenses. If you think you could join us and help make a real difference to the lives of LGBT people, please read the Trustee Recruitment Pack for more information and find out how to apply.

To apply, please email a cover letter (of no more than two sides of A4), outlining why you think you’re right for the board, along with an up-to-date CV and the monitoring form. Send your application to recruitment@lgbt.foundation using the email header “Trustee Recruitment”.

The closing date for applications is 23rd October 2020. Interviews will take place week commencing 2nd November 2020, with offers made the following week with a view to new trustees being confirmed at our AGM on Saturday 21st November 2020.

You can also contact Olivia Butterworth, LGBT Foundation Co-chair, on Olivia.butterworth@lgbt.foundation for more information.


Related documents:

Trustee Recruitment Pack

Memorandum and Articles of Association

Equal Opportunities Monitoring Form

Equal Opportunities Form (0.1MB) Trustee Recruitment Pack 2020 (2.2MB)

Closing Date: Friday 23th October 2020 Interview Date: Monday 2th November 2020 00:00