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LGBT Foundation is part of the Positive about Disabled People Scheme and is an Investors in People accredited organisation. We welcome applications from everyone irrespective of sex, sexual orientation, gender identity, ethnicity, faith and religion, disability and age, but, as ethnic minority groups, members of the trans community and religious and faith groups are currently under-represented across the organisation, we would encourage applications from members of these groups. Appointment will be based on merit alone.

Wellbeing Assistant

LGBT Foundation are looking to recruit a full time Wellbeing Assistant


LGBT Foundation bases its services on a well-developed expertise around a range of health and wellbeing topics, including mental health, wellbeing and sexual health. These issues often interact with each other, and we shape our services to be person centred and provide wraparound support to the individual. Alongside this, we recognise the importance of being able to provide specialist provision and have therefore developed a model where all clients access LGBT Foundation via an integrated triage system, before being directed into the most suitable service.

Wellbeing Assistants play an integral role in this model, often acting as the first point of contact for many individuals coming to LGBT Foundation via one of our access points including the Helpline. Wellbeing Assistants will be responsible for triaging contacts; working with the wider LGBT Foundation staff team and a range of external partners, to ensure referral and signposting pathways work seamlessly. They will also support the wider Services Team with the collection of timely activity data and administration tasks.

Wellbeing Assistants will also support the delivery of a range of other services; developing key skills and basic knowledge across a range of health and wellbeing topics. Included in this, supporting a group of volunteers to deliver Foundation Direct services including helpline, pop in and email support.

We particularly welcome applicants who identify as women from BAME (Black, Asian, Minority Ethnic) communities, trans communities and that are older (50+) as staff from these are currently underrepresented in our organisation.

* Trans is an umbrella and inclusive term used to describe people whose gender identity differs in some way from that which they were assigned at birth; including non-binary people, cross dressers and those who partially or incompletely identify with their sex assigned at birth.

We are open to flexible home working if you are in the process of transition and therefore have regular appointments.

Job Title: Wellbeing Assistant

Salary: £17,090 (+10% Pension)

Hours: 37

Accountable to: Project Co-ordinator – Wellbeing

Special Terms: Temporary contract until 31st March 2019 (possibility of extension, subject to funding)

Your responsibilities will include:

  • Lead on the delivery of Foundation Direct services including helpline, pop-ins and email support, providing a triage service at the first point of contact.
  • Supervise LGBT Foundation Direct Helpline and Service Delivery Support Volunteers to ensure consistent delivery of Foundation Direct services.
  • Support the Intake and Triage service by processing new referrals and deliver Intake Assessments.
  • Support in the delivery of the support groups at Rampton Hospital by putting together a monthly newsletter.
  • Support the Services Team by inputting Sexual Health data onto CRM
  • Support LGBT Foundation Direct Helpline and Service Delivery Support Volunteers with general administration support.

Please contact us for an informal chat about this post. We understand that working for an LGBT organisation could impact on your identity, community and/or culture. If you would like to discuss this or any aspect of the role further, please contact Sophie Beer-O’Brien on 0345 3 30 30 30

Closing date: Monday 26th November 2018 at 9am noon

Interviews: Tuesday 4th December 2018

Benefit to working for LGBT Foundation

  • Generous leave allowance (25 days annual leave (rising to 30 days after 5 years’ service)
  • Sector leading 10% employers’ contributory pension
  • Your birthday as a day’s leave
  • Staff counselling scheme
  • Cycle to Work Scheme
  • Season Ticket Loan
  • Office ‘buddy’ scheme for all new starters
  • Free annual flu jab
  • Staff social budget
  • Dedicated training budget for each member of staff and support with Personal Development Plans
  • Flexible working to support a healthy work/life balance (including time off in lieu and flexi-time)
  • Relaxed dress code when in the office
  • Convenient city centre location
  • Generous discounts with local businesses
  • Free Tea & Coffee for all colleagues

To download a recruitment pack, and receive a copy of the full job description please visit our website: www.lgbt.foundation/jobs or email: recruitment@lgbt.foundation

LGBT Foundation is part of the Positive about Disabled People Scheme and is an Investors in People accredited organisation.

Appointment will be based on merit alone.

Wellbeing Assitant Job Description (0.2MB) Wellbeing Assistant Job Advert (0.3MB) Equal Opps Monitoring Form (0.1MB) Wellbeing Assistant Application Form (1.0MB)

Closing Date: Monday 26th November 2018 Interview Date: Tuesday 4th December 2018 09:00

Communications Manager

LGBT Foundation is seeking a passionate communications professional to ensure excellence in all our communications.


LGBT Foundation’s work is driven by two-way communication with the LGBT communities we serve. Our national influence and visibility is growing, and we are looking for an exceptional communications professional to take a leadership role working across the organisation to ensure continuity of message and coverage of all projects and services. You will work closely with our Chief Executive and Assistant Director- Insight and Public Affairs to identify priorities and develop and deliver a communications strategy.

You will be responsible for developing stakeholder relationships with the media; key partner organisations such as local authorities and NHS commissioners; key corporate contacts within the private sector; key influencers within LGBT communities and non-LGBT allies; and wider LGBT and non-LGBT communities.

You will also be responsible for managing internal communications processes including production and sign off processes, as well as providing strategic and operational direction and support to all colleagues to ensure effective use of all communications channels and consistent use of brand and message.

You will assume overall leadership for delivering messages and campaigns that are strategic, responsive to external factors and disseminated in the most effective way to maximise the impact LGBT Foundation makes within communities and to stakeholders for the benefit of LGBT people.

Applications for this post close on Monday 26th November at 9am. Interviews will take place on Tuesday 4th December. To apply please send a completed application form and equal opportunities form to recruitment@lgbt.foundation.

For an informal chat about this role cal 0345 3 30 30 30 to speak to Emma Meehan or email emma.meehan@lgbt.foundation

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Communications Manager- job advert (0.2MB) Communications Manager- application form (1.0MB) Equal opportunities form (0.1MB) Communications Manager- full role description (0.1MB)

Closing Date: Monday 26th November 2018 Interview Date: Tuesday 4th December 2018 09:00