Waiting Well is a new service from Gendered Intelligence and LGBT Foundation, created to support trans and non-binary people who are on the national waiting list for gender identity healthcare.

Long waits can be difficult and isolating. Waiting Well aims to make the waiting experience feel more manageable through a mix of welcoming, supportive, and affirming groups, workshops, and online resources.

The service is free to access, subject to eligibility.

Five people talking around a bench in garden. A black man, a young child in beanie with cat ears and a fem-presenting person in denim jacket sitting, while a fem-presenting person in fur-coat, a trans man and a trans woman standing behind, all talking.

Mutual Support Group
Relaxed, friendly spaces to meet other trans and non-binary people who are also on waiting lists. These monthly groups help people feel less alone and share experiences in a supportive environment.

A LGBTQ+ person in a wheelchair, holding an umbrella with stripes in the colours of the trans flag. The person has light skin, blue dyed hair and is wearing a long-sleeve brown top under an orange and black tartan print pair of dungarees.

Waiting List Warriors
A peer support group for people coping with long waits. Sessions explore self-care, managing uncertainty, and ways to stay grounded while waiting for healthcare.

Trans and Non‑Binary Parents Group
A monthly group for parents with children, whether young or adult, who are in the process of transitioning. The group will provide a space to navigate the complexities of parental relationships and responsibilities while waiting for and accessing trans healthcare.

Arch frame photo of three LGBTQ+ people sitting outside and talking to each other.

Over-50s group
A group for trans and non-binary people aged 50 and over, which focuses on the specific experiences of later-life transition. (Subject to change)

LGBTQ+ person working on a laptop with a notebook next to them.

First Steps group
A supportive group for people who are early in their journey or new to waiting lists. The group helps participants understand what to expect and build confidence about the next steps. 

LGBT Foundation employee showing a trans fem service user resources at the reception. Both smiling.

Gender Affirming Voice Workshops
Practical and supportive workshops that explore voice in an affirming and inclusive way, focusing on comfort, confidence, and self-expression.

A Pride in Practice-accredited GP speaking with a trans woman of colour in a GP practice.

Supporting your Gender Identity Journey
GIC webinar series, co-designed with stakeholder engagement group (one session: prepping for your first appointment)

Self-Help Toolkit
Online self-help resources:
Access our growing library of digital resources that can be accessed at any time, out of hours. These include tools and guidance to support mental health, self-care, and wellbeing while waiting.


How to access:

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