Waiting Well is a new service from Gendered Intelligence and LGBT Foundation, created to support trans and non-binary people who are on the waiting list for gender identity healthcare.

Long waits can be difficult and isolating. Waiting Well aims to make the waiting experience feel more manageable through a mix of welcoming, supportive, and affirming groups, workshops, and online resources.

The service is free to access, subject to eligibility.

Five people talking around a bench in garden. A black man, a young child in beanie with cat ears and a fem-presenting person in denim jacket sitting, while a fem-presenting person in fur-coat, a trans man and a trans woman standing behind, all talking.

Support Line
We are here for you while you wait for gender-affirming healthcare – whether you have questions about your journey, need support navigating this time, or would welcome emotional support. Our Support Line is currently open on Tuesdays and Thursdays, if you want to speak to us.

A LGBTQ+ person in a wheelchair, holding an umbrella with stripes in the colours of the trans flag. The person has light skin, blue dyed hair and is wearing a long-sleeve brown top under an orange and black tartan print pair of dungarees.

Waiting List Warriors
A peer support group centred around supporting one another as you wait for gender-affirming healthcare. This group is a space to discuss the challenges of waiting, while also sharing advice and support.

Over 50s Trans and Non-binary Group
A group for trans and non-binary people aged 50 and over who are waiting for gender care. It offers a space to connect with others, share experiences, explore topics relevant to your life, and build resilience as you navigate the waiting period for care. 

LGBTQ+ person working on a laptop with a notebook next to them.

First Steps Group
A supportive structured programme for individuals awaiting their first appointment at the Gender Identity Clinic. It aims to support those who may feel isolated and are in the early stages of exploring their gender identity and transition.

LGBT Foundation employee showing a trans fem service user resources at the reception. Both smiling.

Gender Affirming Voice Workshops
Practical and supportive workshops that explore voice in an affirming and inclusive way, focusing on comfort, confidence, and self-expression.

A Pride in Practice-accredited GP speaking with a trans woman of colour in a GP practice.

Gender Identity Journey Webinar Series
A series of webinars, co-designed with our stakeholder engagement group, to support the gender identity journey. This series is a great alternative for those not drawn to groupwork, but can also be accessed alongside our groupwork programme.

Self-Help Toolkit
Online self-help resources:
Access our growing library of digital resources that can be accessed at any time, out of hours. These include tools and guidance to support mental health, self-care, and wellbeing while waiting. Complete our referral form below to receive a password to access this toolkit.


How to access:

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