Job Opportunity
Role: Wellbeing Officer – Helpline & Intake
Special Terms: Part-time 18.5hrs per week
Fixed Term (9 month contract)
Hybrid working (ideally one day in our office in Manchester)
Salary: £21,955.60 + 10% pension
Accountable to: Wellbeing Coordinator
Accountable for: Volunteers
Closing Date: 3rd May
Interview Date: 10th May
(We appreciate there will be a short turnaround and therefore have been advertising the interview date in advance so pre-emptive availability can be organised.)
Our helpline has been running for 45 years, within this time we have supported people with a
range of different issues including coming out, questioning their sexual orientation and/or gender
identity, sexual health information, issues around mental health and wellbeing, feelings of
isolation, issues in the workplace, reporting hate crime, finding out about local support services,
accessing advocacy support, questions about general health and healthcare and many more.
We are looking for new staff to join our team so we can continue to deliver this important service
for our community. As you can imagine, the role includes dealing with a high level of complexity
and safeguarding. If you feel you would like to support LGBT Foundation in delivering advice,
support, and signposting, as well as being a listening ear for our community then this might be
the role for you.
Our Intake Service is the first point of contact for people wishing to access our services, the
Intake Service helps people identify support needs, goals, safety planning and onwards referrals
both internally and externally.
This role will included regular evening and weekend work, please take this into consideration
before applying for the role
