Cornishway Group Practice strikes GOLD!

Published: 03 September 2015 Tags: pride in practice, greater manchester, healthcare By John Walding

Cornishway Group Practice receives their GOLD Pride in Practice award for delivering fully inclusive healthcare services to their patients.

Pride in Practice, delivered by LGBT Foundation, is a quality assurance support service that strengthens and develops a GP Practice’s relationship with their lesbian, gay and bisexual patients. Pride in Practice has been funded by South Manchester CCG to work with all 24 GP practices across Greater Manchester. You can find out more information at: www.lgbt.foundation/prideinpractice

Cornishway Group Practice is a GP practice in Wythenshawe providing healthcare to patients in the South Manchester area. It is also a ‘training practice’ involved in teaching and training doctors of all levels, from medical students to Registrars (GP trainees in their final year).

The assessment was completed by Practice Manager Janice Langley but it is the whole practice that has embraced positive changes such as introducing sexual orientation monitoring, tweaking language to ask questions in a more inclusive way, and improving lesbian, gay and bisexual (LGB) patient visibility by displaying posters in reception.

“The supported assessment was really conversational and friendly and it answered a lot of the GP’s questions about patients’ needs. It’s really exciting to get an award – especially a Gold one!”– Janice Langley, Practice Manager

Laurence Webb, Pride in Practice Co-ordinator, said, “It was obvious from the air of celebration on the day of the award that the practice staff were all really proud of their achievement and were excited to have their commitment to inclusive service delivery recognised. They were eager to take on new information and to introduce small changes to help them develop positive and trusting relationships with their LGB patients and deliver them the highest possible standard of care – a well-deserved GOLD award!”

The practice now receives regular LGBT resources such as safer sex packs, as well as information on specialist services, including LGBT Foundation’s services, LGBT domestic abuse services and cancer support groups.