Ashton GP Service strikes GOLD!

Published: 04 September 2015 Tags: pride in practice, greater manchester, healthcare By John Walding

Ashton GP Service receives their GOLD Pride in Practice award for delivering fully inclusive healthcare services to their patients.

Pride in Practice, delivered by LGBT Foundation, is a quality assurance support service that strengthens and develops a GP Practice’s relationship with their lesbian, gay and bisexual patients. Pride in Practice has been funded by GoToDoc to work with all 9 GP practices across Greater Manchester. You can find out more information at: www.lgbt.foundation/prideinpractice

Ashton GP Service is a busy practice located within Ashton Primary Care Centre providing healthcare to patients within Tameside and Glossop.

The whole practice including clinical and clerical staff received training on lesbian, gay and bisexual (LGB) awareness, exploring why many LGB people have a negative perception of primary care. The training also covered small, practical changes that can help LGB patients feel welcome and able to be open and honest with their GP, such as how to ask questions in an inclusive way and how to use sexual orientation monitoring to improve patient experiences.

Noshaba Ahmed, Lead GP, said, “It made me think about things I would never have considered, such as encouraging lesbian and bisexual women to attend cervical screenings and making sure that we don’t let trans people get left out of routine screening programmes, including cervical, breast and AAA screening. The whole process was really helpful and I think all GP practices need to know this stuff!”

Laurence Webb, Pride in Practice Co-ordinator, said, “The practice were just fantastic – the level of enthusiasm from both the clinical and the clerical team about delivering an inclusive service and really understanding LGB patients’ needs was a joy to behold. They were really keen to introduce any changes that would improve LGB patient experiences and asked for extra information about same sex parenting and supporting trans patients to ensure they made the most of the learning opportunity. I am overjoyed that they’ve achieved a hard earned and very well deserved GOLD award!”

The practice now receives regular LGB resources such as safer sex packs, as well as information on specialist services, including LGBT Foundation’s services, same sex domestic abuse services and cancer support groups.