ALL NEW IMPROVED: Pride in Practice!

Published: 25 July 2016 Tags: pride in practice, greater manchester, healthcare By John Walding

Back in 2012 LGBT Foundation (then the Lesbian & Gay Foundation) launched Pride in Practice – a new patient standard for achieving excellence in lesbian, gay and bisexual (LGB) healthcare through working with GP services.

In the last four years the programme has:

  • Worked with over 1 in 4 of all GP Practices in Greater Manchester
  • Encouraged almost 90% of those GP Practices to implement sexual orientation monitoring
  • Trained over 2,500 health professionals
  • Been told by 100% of those health professionals that they would recommend the training, while 96% said they felt more informed and 94% reported feeling more confident to meet the needs of their LGB patients.

Dentists, Optometry & Pharmacy support

Thanks to funding from NHS England and Greater Manchester Health and Social Care Partnership (the body overseeing devolution of the £6bn health and social care budget) Pride in Practice is expanding to provide support across all primary care services, including dentists, pharmacies and optometrists as well as continuing to support GP Practices across Greater Manchester.

Trans inclusive

Furthermore,thanks to the new funding Pride in Practice will become fully trans inclusive. Although the programme already supports trans patients it was not originally funded to do so and this funding enables the programme to do much more for trans people across Greater Manchester, including specific training and support for Primary Care Practitioners on the most common issues experienced by trans patients.

Laurence Webb who has been co-ordinating the programme for the last year comments:‘It’s incredibly exciting to be in the position of being able to expand a programme that we know already has a hugely beneficial impact on lesbian, gay and bisexual people, and to begin working towards those positive impacts for trans people as well. 90% of patient interaction with the NHS takes place within Primary Care – GPs, Dentists, Pharmacies and Optometrists – and this is an opportunity for us to work with health professionals to make sure that we get 100% of those interactions right for LGBT people in Greater Manchester.’

Community Leaders

A key ingredient of the new improved Pride in Practice will be the input made by LGBT people themselves and after a successful pilot project with our Community leaders programme LGBT Voice will be central to improving services in primary care across Greater Manchester.

Andrew Gilliver, Community Involvement Co-ordinator adds: ‘LGBT Foundation has been working with members of the community to highlight experiences of health inequality faced by LGBT people for the last three years and going forward we are delighted that this area of our work is to be integrated into Pride in Practice. The first port of call for many LGBT people when accessing health care is their GP and it is crucial that experiences of these services is a positive one. We also know that there is increasing need for support for our communities around finding a good dentist, being able to get appropriate advice from a pharmacist and understanding the importance of eye health.’

Tell us YOUR Story!

Throughout the next phase of Pride in Practice we will be encouraging our community to get involved with us and let us know how their GP services are doing and what their experiences of dentists, pharmacies and opticians are like. We will also be sharing information on why it is important that these services are aware of the needs and experiences of lesbian, gay, bisexual and trans people.

How you can get involved

If you work in primary care services and would like to find out more about how your practice can benefit from training and support on LGBT health issues, please contact: laurence.webb@lgbt.foundation

If you identify as lesbian, gay, bisexual and/or trans and would like to share your experiences of primary care services to help inform others and to ensure that services understand the needs of LGBT people, please contact: andrew.gilliver@lgbt.foundation