NHS Change Day – 13th March, 2013

Publish Date: 21/01/2013

There's lots you can do as a member of NHS staff or as a patient! Read all about it...

What is NHS Change Day?

One day during which the collective energy, creativity and ideas of thousands of NHS staff and supporters of the NHS will demonstrate how one simple action or new idea can make a difference and improve care for patients,  their families and their carers.    

The day is 13 March 2013.  It will be the single largest improvement event in the NHS to date.

Anyone can take part, not just those involved in healthcare.  Patients, carers, families, schools and charities are welcome to join us.  Change Day is open to everyone who cares about the NHS.

Whose idea?

The idea came out of a conversation with young leaders in the NHS, the next generation:  ‘If we are the ones who are doing the work, then we are the people who can change the way we do it - for the better.  

Change can begin with very simple ideas.  One innovative suggestion can lead to a new way of thinking which could transform the way we work.

The idea of NHS Change Day is create a mass movement of people working in the NHS and outside of it demonstrating the difference they can make.   

The goal

To mobilise 65,000 people - 1,000 for each year since the NHS was first established – to take action voluntarily on 13 March 2013, and demonstrate their commitment to improving patient care and create a movement which could lead to more NHS Change Days.

How do I get involved?

Sign up to Change Day by clicking here and make your pledge.

 If you don’t want to go it alone you can sign up with friends and colleagues, get your whole department involved or even your entire organisation.  It’s up to you.

If you’d like to join or support the organising team please get in touch.  Everyone is welcome to contribute. 

We’d love to hear your suggestions in the chat room.  Think about how we can do something better together.

NHS Change Day

What can I do?

Below you will find ways in which you can take action to improve the healthcare of lesbian, gay and bisexual patients.

GP and Surgery staff can register to Pride in Practice.

Pride in Practice is a benchmarking tool that identifies GP surgeries that are fully committed to assuring that their lesbian, gay and bisexual patients are treated fairly and able to discuss their issues openly with their GP or healthcare provider.

The process involves surgeries undergoing self assessment which are then verified by the LGF, which will help to identify precisely the kind of gaps which can then be addressed to ensure that their surgery is fully accessible to their LGB patients and their needs.

Pride in Practice would demonstrate the commitment from the surgery to:

  • Recognise and respect our lesbian, gay and bisexual client population
  • Understand the issues facing our lesbian, gay and bisexual client groups
  • Respond to the specific health needs of our lesbian, gay and bisexual client groups
  • Provide an accessible and appropriate service and offer referrals where appropriate and desired.

The surgeries that sign up to Pride in Practice will be assessed around the criteria of:

  • Creating a welcoming environment
  • The patient intake process
  • The GP – patient consultation
  • Staff awareness and training
  • Health promotion

The surgeries are rated on the above criteria and where needed, action plans to address any area of improvement will be developed in consultation with the LGF and any other appropriate partners.

Once the assessment is completed and the surgery demonstrates that it is an accessible and supportive service, they will be awarded Gold, Silver or Bronze to recognise their level of achievement against the Pride in Practice criteria to be displayed in the surgery.

For more information and to register please visit: lgbt.foundation/prideinpractice or email dennis.baldwin@lgf.org.uk

Patients can ask your GP to register to Pride in Practice

You can write/email your GP to ask them to sign up to Pride in Practice using the template found here.

NHS staff can introduce Sexual Orientation Monitoring

NHS North West and The Lesbian & Gay Foundation has developed a easy to use guide that makes use of case studies and examples from the work of the NHS and wider public sector research to offer a step-by-step guide to the process of sexual orientation monitoring, illustrated with best practice examples and real-life case studies.

It also highlights the risks you need to think about and minimise when starting to carry out sexual orientation monitoring.

The Equality Act 2010 has consolidated UK equality law and set out a public equality duty to ensure that all public sector organisations take into account the needs of people with protected characteristics when designing and delivering services.

Monitoring for protected characteristics, including sexual orientation, is essential if organisations are to prove that they are meeting these requirements.

‘Everything you always wanted to know about sexual orientation monitoring... but were afraid to ask’, highlights that investing in equality makes good business sense, as understanding the needs of staff and service users leads to more targeted and successful work, saving money in the long run.

We believe that this guide is the first of its kind. Although the contributions have been largely from the NHS and the police, we think the guide is relevant to all public sector organisations.

To access the guide please visit: http://lgbt.foundation/Our-services/Campaigns/sexual-orientation-monitoring-guide/ or for more information and support email heather.williams@lgf.org.,uk.