HealthWatch Consultation in Manchester

Publish Date: 03/08/2012

A new way for you to express your views or concerns is being set up, it's called HealthWatch and it will replace the PALS – Public Advisory Liaison Service (which dealt with Health issues, complaints) and LINk – Local Involvement Network (which bridged Health and Social Care Issues).

HealthWatch is a new, independent consumer champion created to gather and represent the views of the public and strengthen the patient and public voice. If people want complaints or issues raising, HealthWatch can be their advocate.

The aim of local HealthWatch will be to give citizens and communities a stronger voice to influence and challenge how health and social care services are provided within their locality. Local people should be at the centre of how services are planned, designed and delivered in health and social care across Manchester.

This includes GPs, dentists, pharmacies, hospitals, mental health services, care homes, day centres, and personal care at home. By April 2013 a new organisation called 'HealthWatch Manchester' will be set up to support this. This will take over from the Local Involvement Network as the way people aim to shape their local health and social care services.

What will HealthWatch do?

  • Ask the people of Manchester for their views about the services they use
  • Tell people what health and social care services are available locally and how to access them
  • Give people help and support when making a complaint about health and social care services
  • Help make local services better

If you are interested in helping to shape Healthwatch Manchester and identify as lesbian, gay or bisexual and live in Manchester please come along to our focus group at 6.00pm – 8.00pm on the 16th August at The Lesbian & Gay Foundation, Number 5 Richmond Street.

If you would like to attend please RSVP by emailing or calling 0845 3 30 30 30. Light buffet and refreshments will be served with free high street vouchers for all participants.

You can also play an active part in shaping Manchester's HealthWatch complete the HealthWatch questionnaire.