Is there something on your mind? Are you currently in crisis? Call our Helpline

LGBT Foundation's Helpline Service provides thousands of hours of advice and support to thousands of people every year.

  • Need a supportive ear to listen to you?
  • Struggling with your mental health?
  • Feeling isolated?
  • Thinking about coming out?
  • Want to know your HIV status?
  • Need to know how to get an STI health check up?
  • Being harassed at work because of your sexuality?
  • Need to report a hate crime?
  • Want to know about our services?

The Helpline has been running for over 35 years, and is staffed by a team of dedicated staff and volunteer operators, all of whom receive extensive training and support.

Call us on 0345 3 30 30 30, 9am until 9pm Monday to Friday, and 10am until 6pm Saturday*. Outside of these hours you can email us for further information and support.

*Helpline times may vary slighty on Saturday. Please see our Facebook page to keep up to date with our Helpline availability.

Email support

You can email the helpline anytime at helpline@lgbt.foundation and we will reply to you within 10 working days.

If you feel you need immediate support then please try calling our helpline on 0345 3 30 30 30

Email us at helpline@lgbt.foundation or ask us a question and complete the form by clicking here

Immediate Support

If you are experiencing suicidal thoughts or feel concerned that you may harm yourself please contact the following services:

SAMARITANS (24 hours, 7 days a week)

116 123 (free call) / 0161 236 8000 (local charges apply)

THE SANCTUARY (8 pm-6 pm)

0300 003 7029

If you are concerned about an immediate risk of harm - either to yourself or someone else - phone 999. If it is not an emergency but you require urgent advice, call 101. Visit your local Accident & Emergency department if necessary.