Safeguarding and Confidentiality

At LGBT Foundation, we aim to provide all of our services to the highest possible standard. We have a statutory duty of care to safeguard children, young people and adults at risk who come into contact with the organisation in any way.

Safeguarding is a key part of this. We take a proactive approach, aiming to protect everyone we come into contact with from abuse and neglect. As well as taking actions to prevent abuse and other forms of harm, we also have a duty to act when we believe that someone is being harmed, or is at risk.

When you access one of our services, our confidentiality policy will be explained to you, along with the circumstances where we may need to break confidentiality and share information with another agency, in order to protect you or someone else who may be at risk from harm.

We also have the following named safeguarding leads at LGBT Foundation, who are responsible for ensuring we deal with concerns raised in the most professional, efficient and respectful way, as well as ensuring our practices are in line with national best practice:

Safeguarding Lead
Lucy Lamb - Assistant Director of Services

Deputy Safeguarding Lead
Rachel Waterman - Director of Operations

Safeguarding Officer
Rossella Nicosia - Mental Health Lead

If you would like to ask us about confidentiality or safeguarding, or if you would like to raise concerns about yourself or someone else then you can contact us on 0345 3 30 30 30 (10am - 10pm Monday – Friday, 10am - 6pm Saturdays) or email info@lgbt.foundation (please note that these contact details are not to be used in emergencies - if you, or someone else is in immediate danger call 999).

You can also report concerns to the local Safeguarding Contact Centre on 0161 234 5001 (24 hours/7 days a week). You can request copies of our Confidentiality, Safeguarding, Child Protection and Adults at Risk Policies using the same contact details.